It this were any other restaurant, I probably wouldn't be writing this letter. But the fact is, I grew up around the corner from here and have been a customer since I could walk. I blew out candles on birthday cakes from your bakery. My parents used to bring home your chicken soup where I was sick. I've never, ever sent a plate back at Junior's and as my boyfriend (and dinner companion) mentioned to me, he's never seen me send a plate back at any restaurant we've patronized in the five years we've been together. Yesterday, however, while grabbing an early dinner at your establishment, I had to send my turkey burger back not once, but twice. It's pretty easy to tell when a turkey burger has been undercooked. The inside shouldn't be pink at all. And two bites in to this half-pound monster, a swath of chewy, pink, uncooked meat greeted me.
So I sent it back. My waitress was quite gracious about it and returned about five minutes later with the same patty, re-grilled, on a fresh bun. Unfortunately, although the outside was nearly blackened by now, the center was still not cooked through. So I sent it back again, and with my boyfriend now finished with his meal, I asked for the burger to be wrapped up to go. The waitress presented me with a fresh one and asked if I wanted to check it before I left. I said I trusted her. Big mistake.
When I returned home twenty minutes later and sat down at my dining table to finally eat my dinner, I found not one, but several black hairs inside the burger, which I clearly wasn't eating now, but for which I'd still paid about $20 when tax and tip are figured in.
I don't wish anything in return except for the money my boyfriend paid for the meal I was never able to eat. You also might want to look into the gentleman operating your grill around 6:00 pm on Sunday, who was apparently so offended at my criticism of his culinary skills that he decided to cover my turkey burger with hair from some unspeakable orifice.
It really does sadden me that after more than 30 years, I may never eat here again. And after reading this, I think you can understand why I've lost my appetite for Juniors.
P.S.-- And to the man who put hair in my burger I say this-- don't you know that shit doesn't fly anymore in the age of social media?